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Customer Feedback Center

Contact & Feedback

Dockzio is built with commercial printers. Share feedback, request features, report issues, and help prioritize the roadmap — your ideas directly influence what we ship next.

Product roadmap →Open Production Assistant →

Get in touch

Contact Dockzio

We welcome customer feedback, questions, and feature requests. Tell us how Dockzio can better support your production floor.

We read every message. Feedback and feature requests help shape the Dockzio roadmap.

Product ideas

Feature Requests

Request new inspection engines, equipment or workflow support, report capabilities, or general ideas for Production Intelligence.

Include plant context when helpful — presses, binders, and finishing equipment make requests easier to prioritize.

Quality

Report an Issue

Something broken or unexpected? Describe the tool and what happened so we can investigate.

Screenshot (optional)

Screenshot upload coming soon

For now, describe the issue clearly or attach a screenshot when emailing us after follow-up is available.

Plant coverage

Equipment Requests

Dockzio continuously expands its equipment knowledge. Request support for presses, booklet makers, binders, finishing equipment, and workflows used in your plant.

Dockzio continuously expands equipment knowledge so Production Assistant answers stay grounded in real plant profiles.

Priorities

Roadmap Voting

Express interest in planned features. Interest votes are local for now — they still help us understand what commercial printers care about most.

  • OCR

    Optical character recognition for scanned jobs and image-based PDFs in the Production Assistant.

  • Equipment Database Expansion

    Broader press, binder, and finishing profiles grounded in authored equipment knowledge.

  • Operator Dashboard

    A focused readiness view for floor operators — score, top findings, and next steps.

  • Cost Estimation

    Optional cost signals derived from inspected specs and plant profiles — never invented rates.

  • Imposition Validation

    Deterministic checks for imposition layouts against press and finishing constraints.

  • Production Analytics

    Privacy-preserving views of report patterns across jobs when plants opt in.

Select features you care about — interest is saved in this browser only for now.

Partnership

Help Shape Dockzio

Customer feedback directly influences future development. Commercial printers who share plant realities — equipment, workflows, and job constraints — help Dockzio stay practical, deterministic, and production-ready.

If you run a commercial print operation, your voice matters. Feature requests, equipment coverage, and issue reports turn into clearer roadmaps and better tools for the floor.

Prefer a quick note? Use Contact Dockzio above — we read every submission.